Please read these Terms & Conditions carefully before using sanbet's services. By registering an account or placing a bet, you agree to be bound by these terms.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and sanbet. By accessing our website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agreed to comply with all terms outlined below. If you do not agree with any part of these terms, you must not use our services.
In these Terms & Conditions, unless the context otherwise requires:
To register and use sanbet's services, you must meet the following eligibility criteria:
When registering an account with sanbet, you agree to provide accurate, current, and complete information. This includes your full legal name as it appears on your Indonesian National Identity Card (KTP), date of birth, residential address, email address, and telephone number. You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
Each user is permitted to hold only one account with sanbet. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and may result in immediate suspension or termination of all associated accounts, forfeiture of funds, and cancellation of outstanding bets. We employ advanced detection systems to identify multi-accounting, including but not limited to IP address tracking, device fingerprinting, payment method analysis, and behavioral patterns.
sanbet is required by international anti-money laundering (AML) regulations to verify the identity of all users. You may be required to submit documentation for KYC verification at any time, including during registration, before your first withdrawal, or if unusual account activity is detected. Required documents typically include a clear photograph of your Indonesian National ID (KTP), a selfie holding your ID, and proof of address (utility bill or bank statement dated within the last three months). Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withdrawal restrictions.
sanbet accepts deposits via the following Indonesian payment channels: bank transfers from BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and Bank Permata; e-wallet transfers from OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must be conducted in Indonesian Rupiah (IDR). We reserve the right to add or remove payment methods at any time without prior notice.
The minimum deposit amount is Rp 50,000 (fifty thousand Rupiah). Maximum deposit limits vary by payment method and user verification status. Newly registered accounts may be subject to lower deposit limits until KYC verification is completed. VIP account holders may request higher deposit limits by contacting customer support.
Deposits made via major Indonesian banks (BCA, BRI, BNI, Mandiri) during banking hours (08:00 - 17:00 WIB, Monday to Friday) are typically processed within 5 minutes. Deposits made outside banking hours or via smaller banks may take up to 24 hours to process. E-wallet deposits (OVO, DANA, GoPay) are usually instant. sanbet is not responsible for delays caused by third-party payment providers or banking system maintenance.
You warrant that all funds deposited into your sanbet account are from legitimate sources and belong to you. You must not deposit funds obtained through illegal activities, including but not limited to fraud, money laundering, or criminal conduct. We reserve the right to request documentation proving the source of your funds. Failure to provide satisfactory evidence may result in account closure and reporting to relevant authorities.
You may request a withdrawal of available funds from your sanbet account at any time, subject to these terms. Withdrawal requests can be submitted via the "Withdrawal" section of your account dashboard. All withdrawals will be processed to the same payment method and account holder name used for deposits, unless alternative arrangements have been approved by our compliance team in writing.
The minimum withdrawal amount is Rp 100,000 (one hundred thousand Rupiah). There is no maximum withdrawal limit, though large withdrawal requests (above Rp 50,000,000) may require additional verification and be processed in multiple installments for security purposes.
Withdrawal requests are reviewed and processed within 24 hours for standard accounts, 12 hours for Silver VIP members, and 6 hours for Gold VIP members. These are business days (Monday to Friday, excluding Indonesian public holidays). Actual receipt of funds depends on your bank's processing time and may take an additional 1-3 business days. First-time withdrawals and large withdrawal requests may require additional verification time.
sanbet does not charge fees for withdrawals. However, your bank or payment provider may impose their own transfer fees, which will be deducted from the withdrawal amount. We recommend checking with your financial institution regarding applicable fees.
If you have accepted any bonuses, promotions, or free bets, you must meet the associated wagering requirements before the bonus funds and any winnings derived from them become eligible for withdrawal. Attempting to withdraw before completing wagering requirements will result in forfeiture of the bonus and associated winnings. See Section 6 for full bonus terms.
A bet is considered accepted only when you receive a confirmation message on the platform and a bet reference number is generated. sanbet reserves the right to refuse or limit any bet at our sole discretion, particularly if we suspect fraudulent activity, error in odds, or violation of these terms. If a bet is rejected, your stake will be returned to your account balance immediately.
Minimum and maximum bet amounts vary by sport, league, market, and your account status. We reserve the right to adjust betting limits without prior notice, particularly in response to suspicious betting patterns or to manage risk exposure.
All bets are settled based on the official results provided by the relevant sports authority, casino game provider, or lottery operator. For sports betting, if an event is abandoned, postponed, or moved to a neutral venue, specific settlement rules apply as outlined in our Sports Betting Rules (available in the FAQ section). sanbet's decision on the settlement of any bet is final and binding.
If an obvious error occurs in odds, results, or any other aspect of a betting market (commonly known as a "palpable error"), sanbet reserves the right to void affected bets and refund stakes, regardless of whether the bet has been settled. Examples include: incorrect odds displayed due to technical malfunction, incorrect start times, wrong team names, or odds that are clearly inconsistent with the market.
The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of funds, and potential legal action:
From time to time, sanbet may offer bonuses, promotions, free bets, or other incentives to users. Each promotion is subject to specific terms and conditions, which will be clearly stated at the time of the offer. Standard conditions include wagering requirements (the amount you must bet before bonus funds become withdrawable), minimum odds restrictions, eligible games or markets, and time limits for completing requirements.
Bonus abuse is strictly prohibited. This includes creating multiple accounts to claim bonuses multiple times, coordinating with other users to exploit bonus terms, betting on opposite outcomes of the same event, and any other activity we determine to be in bad faith. If we detect bonus abuse, we reserve the right to void all bonuses, cancel bets, and confiscate winnings.
All bonuses and promotions are offered at sanbet's sole discretion. We reserve the right to modify, suspend, or terminate any promotion without prior notice. Unless otherwise stated, bonuses are non-transferable and have no cash value outside of the wagering system.
sanbet is committed to promoting responsible gaming. We encourage all users to gamble responsibly and within their means. If you feel that gambling is becoming a problem, we offer several tools to help you maintain control:
For more information and support resources, please visit our Responsible Gaming page.
You may request to close your account at any time by contacting customer support. Before closure is finalized, you must withdraw all remaining funds. If you choose self-exclusion, your account will be permanently closed and you will be prohibited from reopening an account with sanbet for the duration of the exclusion period.
sanbet reserves the right to suspend or terminate your account at any time if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or if required to do so by law or regulatory authority. In such cases, we will endeavor to return any remaining balance of legitimately deposited funds, minus any amounts owed to us or subject to dispute.
To the maximum extent permitted by law, sanbet, its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, including but not limited to:
Our total liability to you for all claims arising from your use of sanbet services shall not exceed the amount of funds you deposited into your account in the six months preceding the claim.
All content on the sanbet website, including but not limited to text, graphics, logos, images, software, audio, video, and compilation, is the property of sanbet or our licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from our platform without our express written permission.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable in the jurisdiction of our operating license. Any disputes arising from these terms or your use of sanbet services shall first be addressed through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in accordance with international arbitration rules.
You acknowledge that online gambling may be restricted or prohibited in certain jurisdictions within Indonesia. You are solely responsible for determining whether your use of sanbet's services complies with applicable local laws, and you agree that sanbet shall have no liability to you in this regard.
sanbet reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting to our website. It is your responsibility to review these terms periodically. Your continued use of sanbet's services after changes have been posted constitutes your acceptance of the revised terms.
If you have any questions, concerns, or disputes regarding these Terms & Conditions, please contact our customer support team:
Acknowledgment: By registering an account with sanbet, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You also confirm that you are at least 21 years of age and legally capable of entering into this agreement.
Last Updated: January 1, 2026
You must be at least 21 years old to use sanbet. Age verification is strictly enforced through KYC procedures.
Each person is allowed only one account. Multiple accounts will result in immediate suspension.
Identity verification is mandatory before your first withdrawal. Have your KTP and proof of address ready.
Standard processing is 24 hours. VIP members receive priority processing in 6-12 hours.
All bonuses have wagering requirements. Read the specific terms for each promotion before accepting.
Set deposit limits, use cool-off periods, and self-exclude if needed. Gambling should be entertainment.
Our FAQ section covers common questions about account registration, deposits, withdrawals, bonuses, and more. If you need further assistance, our 24/7 support team is ready to help.